![]() He called the nurse practicioner and that would have been a path that likely worked (she requested results be emailed to me) but was going to take many hours for that to get processes, which didn't work in our situation. 13, 25, 27 Because false-negative results have implications for disease spread. going to the actual CVS pharmacy location - the pharmacist, though trying to be very helpful, could not himself access anything. A negative molecular or antigen test result might not rule out SARS-CoV-2 infection when pretest probability is high. One person gave me a completely wrong answer (see next bullet), another tried to transfer me and that just didn't go through, and a third transferred me to MinuteClinic but at that time of day they were closed. ![]() talking to the CVS covid hotline, which is where you get to if you choose the prompt to ask questions about covid or covid vaccines. I heard the audio result and it said it was sending a text, but I never received it requesting results via the standard audio results part of the phone system. Once you do that there is an email in that secure mail system that has a PDF with the results attached to it. You do need to click through on that email and create a secure mail password, then log in with that password. The rep immediately understood and I had an email in my inbox in just a couple minutes after going through the security checks (DOB, home address, etc). Say you are trying to get Covid test results for a minor. I think that got me there, but if you aren't talking to a human keep navigating until you get to a human. Say "records" when the prompt asks what your call is regarding. Press '3' for 'all other minute clinic questions', NOT 1 or 2. To get to the records department, call the MinuteClinic number at 86. Ultimately I got to the MinuteClinic "records" department and the rep was able to send a secure email to my email. Went through at least a dozen phone calls to different parts of the CVS phone tree before I got to a place that could help. In my particular situation, the text message with the result link wouldn't come through, I think because I use a Google Voice number. We were trying to get written test results for travel for my 5 year old soon. Similar situation happened to me and my family. Print them out so you don't have to hand your phone over while traveling! Give that number to the MinuteClinic person, and within 15 minutes your PDF results (with all the info about the lab where it was processed, which is important if you're using these results to enter Canada) will arrive in the app and at the email address you used to sign up. There's an app called "Fax Burner" - install on your phone, set it up, and it'll give you a fax number that you can use for the day. If you ask them to email them, it requires a 24-72 hour authorization delay and you'll miss your travel plans. Explain that you need your child's COVID-19 test results faxed to you right away. When the bot asks the purpose of your call, say "Lab results". To get a human, say "Yes" to the FIRST prompt about COVID-19 testing, but then say "NO" to the second one. I just went through this ordeal! Important info - if you call the MinuteClinic hotline, you can hear the verbal results, but there's also a way to get detailed written results sent to you! It's just not easy to find.
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